Mentoring Programs
Our programs are designed to assist you to develop your skills, grow your business and learn how to take full advantage of every opportunity available to you.
Please follow the links below:
Mentoring for Success
With group workshops of no more than 10 participants and one-to-one support with trained facilitators, this six month program will help you to work on almost every aspect of your business while building rapport with a local network of like-minded business owners.
Mentoring Mates
Mentoring Programs have been credited for the success of many diverse businesses. ETC's Mentoring Mates program will benefit you by providing step-by-step guidance to gain a better insight into how marketing, financial management and business planning can be easily implemented into your business, and create positive outcomes.
More Information?
We're always happy to help. To live chat with an ETC Business Solutions team member between 10am and 11am on Thursdays, please Click here
Alternatively, please contact us .
Skills Training Workshops
ETC Business Solutions offers a range of business-related seminars, programs and networking opportunities to help support you in your business.
Below is a description of training workshops designed for people wanting to start a new business, as well as experienced business operators looking to improve their skills and grow their businesses.
We also host Australian Bureau of Statistics (ABS), Department of Fair Trading, WorkCover, Australian Taxation Office (ATO) and other industry-specific presentations throughout the year.
Our skills training workshops include:
- The Art of Start
- Heart Start your Business Idea
- Sales & Selling
- Smart Marketing
- Marketing & Sales
- Market Research Made Easy
- Customer Service Skills
- Improving Retail Skills
- Introduction to Business Planning
- DIY Business Planning
- All Above Board - Legal Issues
- Budgeting for Success - A cashflow management workshop
- Decision Making for Profit
- Maximise the Value of your Business - Succession Planning
Mentoring for Success (partially funded by the Australian Government)
Cost: $440.00 for BusinessClub members; $750.00 for non-members
This business coaching program is designed for the established business owner. The program includes group workshops and one-to-one mentoring sessions for the business owner. As this program runs for 6 months, it is a great opportunity to develop strong supportive links with other like-minded business people, and with a business mentor/coach.
Cost: $995.00 for BusinessClub members; $1,050.00 for non-members
This program will benefit those who require step-by-step guidance to gain better insight into how marketing, financials and business planning can positively impact on, and be easily implemented into, their new business. Interactive workshops and group mentoring sessions form the basis of this program.
Cost: $75.00 for BusinessClub members; $75.00 for non-members
This informative workshop is perfect for the potential small business operator with an idea, but unsure about what is involved in starting up a business! Topics include:
- Basic facts about business
- Your suitability as a small business operator
- Legal and financial considerations
- Sources of information and assistance
- The pros and cons, and the commitment of going into business
- The next steps.
Heart Start your Business Idea
Cost: $165.00 for BusinessClub members; $210.00 for non-members
Do you have an idea for a business? Is it a hobby, or an opportunity? Find out with this informative workshop. Topics include:
- What makes an idea an opportunity
- How to test an idea
- Methods of gathering information
- Knowing your market
- Feasibility of your business idea
- How to succeed in business
- Skills for running a small business - where to from here
Cost: $165.00 for BusinessClub members; $210.00 for non-members
This course is designed for owners, managers and staff, and will focus on the selling skills required to build your business. How do you reach your customers? What makes customers keep coming back? How do you up-sell and increase the average sale per customer? Come and find out!
Cost: $75.00 for BusinessClub members; $75 for non-members
This introductory workshop provides information and concepts to assist you to develop a marketing and selling approach for the products and services of your current, or proposed, small business. It will lead you through the process of identifying your customers, researching their needs, providing products and services based on those needs, and developing an effective promotional approach. Topics include:
- Basic concepts of marketing and sales
- Understanding the process of evaluating your market to develop a Marketing Plan
- Understanding the importance of service expectations and repeat business
- Understanding the importance of building relationships, as part of a planned marketing approach
- Understanding basic concepts of sales, and monitoring sales
- Understanding main forms of promotion and advertising activities
- New technology, such as e-commerce and its impact on marketing
- Distribution, sales and promotion
- Identifying sources of assistance and information, including website addresses.
Cost: $165.00 for BusinessClub members; $165.00 for non-members
Stay ahead in an unstable market. Uncover industry trends so your business can adapt and move in the right direction. Find new customer markets that your business can tap into. Analyse your competitors and create a new point of difference for your business. Find solutions to everyday business challenges.
Cost: $165.00 for BusinessClub members; $215.00 for non-members
A series of 4 x 1.5 hour seminars for retail shop owners, managers and staff designed to increase your sales and improve your profit margin. This will be an out-of-hours seminar style course designed to boost the skills of all retail staff.
Introduction to Business Planning
Cost: $75.00 for BusinessClub members; $75.00 for non-members
This informative workshop outlines the main components of business planning with participants identifying their skills and strengths through a SWOT analysis. During this workshop you will start developing a Business Plan.
Cost: $385.00 for BusinessClub members; $435.00 for non-members
This 1-day course includes receiving your own business planning software and workbooks. You will be guided through each section of the business plan process to assist with the development of your Business Plan.
All Above Board - Legal Issues
Cost: $75.00 for BusinessClub members; $75.00 for non-members
This workshop provides a snapshot of the main legal issues that must be addressed in all businesses. Topics range from business structures, contracts and insurance, to the legal responsibilities business owners have to their employees.