ETC Website accessibility statement

The Enterprise Training Company Limited is committed to providing a website that is inclusive and accessible to all visitors, regardless of location, technology or ability.

To achieve this, the site has been developed to conform to Level AA of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG 2.0) (external link). These guidelines are the internationally recognised benchmark for building accessible websites and provide guidance on how to make websites more accessible for people with disabilities.

For users with low vision

The site is compatible with screen readers. All text on the site can be enlarged by using the zoom feature available in web browsers. To use your browser’s zoom feature please follow these instructions:

Microsoft Windows users:

Internet Explorer 7 and 8: Either select the ‘View’ menu and select the ‘Zoom’ option or for keyboard users hold ‘Ctrl’ and press the ‘+’ (plus) or ‘-‘ (minus) keys.

Internet Explorer 9: Either select the ‘View’ option from the menu bar and select the ‘Zoom’ or for keyboard users hold ‘Ctrl’ and press the ‘+’ (plus) or ‘-‘ (minus) keys.

Firefox: Display the standard menus by going to the menu bar, select ‘View’ menu and select the ‘Zoom’ option or for keyboard users hold ‘Ctrl’ and press the ‘+’ (plus) or ‘-‘ (minus) keys.

Mac/OSX users:

Safari: Either select the ‘View’ menu and select ‘Zoom In’ or ‘Zoom Out’ or for keyboard users hold ‘Command’ and press the ‘+’ (plus) or ‘-‘ (minus) keys.

Different browsers will allow you to customise the colour scheme and contrast levels to suit individual needs. Helpful information on the different browsers and methods for customising the font colours and background colours can be found on the British Broadcasting Commission (BBC’s) My Web My Way (external link).

You can also have this website read to you by clicking the ReadSpeaker icon near the top of each page.

For users with auditory limitations

Captions have been provided for videos on the website. To enable captions select the ‘Subtitles/CC’ option on the bottom right-hand side of the video clip.


No content on the site flashes more than three times in any one second period, nor does any content flash below the general flash and red flash thresholds.

Cognitive limitations

The site uses plain English wherever possible and a clear sans serif font has been used to make reading through the website easier for all users.

Documents and downloads

Known limitations

The ISSUU application used to display key documents, such as the 2013-2014 ETC Annual Report and the Innovate Reconciliation Action Plan 2015-2016 is known to not be accessible to all users. If you are unable to access this report please contact ETC.

A technical website accessibility audit was conducted by Media Access Australia in February 2015 following the Web Content Accessibility Guidelines Evaluation Methodology (WCAG-EM 1.0). A number of accessibility issues were found in the sample. ETC continues to work through these resolving these issues to provide users an optimal web experience.

This statement was created on 24th April 2015.

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