Port Macquarie local Monique Muusers has travelled the world mastering her skills with tour guiding jobs and has now started her own tour business back at home.
Frankie’s Travel launched just five months ago providing gourmet food, wine and brewery tours throughout greater Port Macquarie.
“I thought what place better to showcase then my own backyard, with my own stories of Port Macquarie and the local knowledge I’d developed over the years. I had the idea to start Frankie’s for over a year now and after moving back home I needed a push to get things started, so I sought help from the NEIS Program,” Monique said.
“It’s been great to get experience and knowledge from all the different places I have been, plus to be on familiar turf here in Port Macquarie. I have learnt invaluable business basics with my Certificate III in Business through NEIS, developed my business plan and met lovely NEIS participants that I studied with – the fact we were all in this together was fantastic!”
Being a sole trader Monique said starting her own business had been a massive learning experience for her.
“You have to be fifty things all at once. Every day you get something new pop up. You just have to give it the best that you can,” she said.
“I don’t believe you fail at anything. Even though sometimes things don’t work out the way you want them to, the point is to learn the lesson in that and to adapt, change and try again.”
Monique shares her tips for other locals thinking of starting up their own business.
“Just do it, don’t wait until you’ve got something perfect because you will always be learning and improving your idea as you start working in your business. Start small and slowly build up,” she said.
“I’ve also found it’s important to find out what your customers want and sometimes you can’t know that until you’re already running your business and getting the feedback from them.”
So what does the future hold for Monique?
“I’m very passionate about my business and particularly my home town area of Port Macquarie. In the next six months I would like to see Frankie’s Travel expand along the East Coast.”
“Thanks so much to ETC and the NEIS Program for helping Frankie’s Travel to become a reality.”
For more information about Frankie’s Travel visit www.frankiestravel.com
ETC NEIS Trainer Helen Meader said Monique was committed to her businesses success by always improving what she has created and looking for new connections and opportunities.
“She says yes to opportunities to speak in the community and is willing to get out of her comfort zone to do this,” Ms Meader said.
“She has built a good foundation for her business and has surrounded herself with the people to support her success.”
The New Enterprise Incentive Scheme (NEIS) Program helps eligible unemployed people to start and run their own business. If you would like to find out more than pop into the local ETC offices in Port Macquarie and Wauchope, contact ETC on 1800 007 400 or visit www.etcltd.com.au