Young woman and man in front of gaming machines.

Provide responsible gambling services (RCG) – SITHGAM001

Responsible gambling services (RCG) must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues such as hotels, motels, clubs, pubs and casinos.

The responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises.

Upcoming Workshops

Courses are scheduled to run monthly. For groups of 8 or more, we can arrange dates and locations to suit you.

View the Training Calendar!

Coffs Harbour:
RSA & RCG – Enquire Now

RSA & RCG – Enquire Now

RSA & RCG – Enquire Now

Port Macquarie:
RSA & RCG – Enquire Now


Student Support

Learners will receive feedback after each assessment/assignment and the trainer/assessor will be available to discuss the feedback or provide additional assistance or direction as appropriate. Trainers/assessors are also available by email/phone for any discussion or problems that students experience during their study.

Need to know more?

For more information about this qualification and the jobs it relates to, visit the Australian Government’s My Skills Website –

Your next move?

Call our Training Team on 1800 007 400 or fill out the Enquire Now form on this page.
If you need more information or guidance leave your details below and we will contact you.

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