Community Services training in Coffs Harbour, Kempsey and Port Macquaire

Limited Government Funded Places.

Courses start in Feburary.

We currently have a very limited number of government funded places available in:

Coffs Harbour
Certificate III in Individual Support – Aged Care – CHC33015

Port Macquarie

Certificate III in Individual Support – Aged Care – CHC33015,
Certificate III in Home and Community Care – CHC30312
Certificate III in Disability – CHC30408


Certificate III in Individual Support – Aged Care – CHC33015,


Course Description

This nationally recognised qualification will prepare you to work as a carer in a residential aged care facility and is the standard entry qualification for workers in this industry.

This course will cover all aspects of a carer’s role including personal care, well-being and assistance with daily activities. To be successful in this type of work you will need the physical capacity to deal with personal care and have a genuine compassion and empathy towards others.

Students will gain the benefit of extensive hands-on experience throughout their course as well as an integrated work placement component.

Are you eligible?

Are you:

  • 15 years old or over?
  • no longer at school?
  • living or working in NSW?
  • an Australian citizen, Australian permanent resident, Australian permanent humanitarian visa holder or New Zealand citizen?

If you answered ‘Yes’ to all four questions, then you’re eligible to enrol in a government-subsidised course with an approved Smart and Skilled training provider.

Submit the expression of interest form and one of our training team members will contact you.


Core Units

CHCAC317A Support older people to maintain their independence
Learn how to support the elderly and maintain their independence with relevant activities.

CHCAC318B Work effectively with older people
Develop the skills and knowledge to work within the structure and profile of the residential aged care sector, the home and community sector and address key issues facing elderly people in the community.

CHCAC319A Provide support to people living with dementia
Understand how to provide support to clients with dementia in a variety of settings including family homes, community day settings and residential care. This includes providing appropriate activities to maintain dignity, skills and health of clients and implementing self care strategies.

CHCCS411C Work effectively in the community sector
Understand how to work effectively with clients, carers, visitors, suppliers and the community.

CHCICS301B Provide support to meet personal care needs
Learn how to implement an individualised care support plan and provide support and assistance to clients with their personal care needs.

CHCICS302B Participate in the implementation of individualised plans
Provide support to sustain your clients quality of life by implementing individualised plans.

CHCICS303A Support Individual health and emotional wellbeing
Discover how to support your client’s health and emotional wellbeing.

CHCWHS312A Follow WHS safety procedures for direct care work
Learn the safety aspects of working in aged care, home and community care and disability services. You will focus on safety of the worker, the people being supported and other community members.

CHCPA301B Deliver care services using a palliative approach
Develop the awareness, knowledge, skills and values required when contributing to the care of clients with life-limiting illness and/or normal ageing process within a palliative approach.

HLTAP301B Recognise healthy body systems in a health care context
Understand basic anatomy and physiology required to recognise body systems and their components and to identify changes associated with the functioning of the human body in the context of health care work.


Group A – recommended but not required
HLTHIR403C Work effectively with culturally diverse clients and co-workers
Learn how to effectively communicate and cooperate with persons of diverse cultures.

HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people
Understand the communication, work practice skills and knowledge required to work with Aboriginal and Torres Strait Islander people in the health industry. This unit deals specifically with cross-cultural awareness and issues involving working with Aboriginal and Torres Strait Islander individuals, organisations and communities.

CHCAC417A Implement interventions with older people at risk of falls
Learn to work in partnership with older people and their carers to develop an individualised plan to reduce the risks of falls.

CHCAD401D Advocate for clients
Develop the knowledge and skills required to support your clients needs and opinions, ensuring their rights are upheld.

CHCCS400C Work within a relevant legal and ethical framework
Learn the knowledge and skills required to work within a legal and ethical framework that supports duty of care requirements

CHCCS426B Provide support and care relating to loss and grief
Develop the knowledge required to provide support for clients who are experiencing loss, grief and bereavement.

CHCGROUP302D Support group activities
Participate in and provide general support in a range of informal and formal group settings.

CHCICS305B Provide behaviour support in the context of individualised plans
Gain the knowledge required to support and develop the use of positive and adaptive responses in your clients daily routines.

CHCLD315A Recognise stages of life span development
Understand life stages and human development which will assist you to recognise individuals functioning effectively or ineffectively at various life stages within the context of community services work.

HLTFA311A Apply first aid
Learn the skills and knowledge required to provide first aid response, life support and how to manage casualty(s) until the arrival of medical or other assistance.

CHCCS305C Assist clients with medication
(prerequisite Recognise healthy body systems in a health care context HLTAP301B)
Learn to assist your clients with medication, including physical assistance or supporting clients with self medication in accordance with the health/support/care plan and in line with jurisdictional requirements. You may also be required to distribute and administer prescribed and over the counter medications within a residential care facility, or in a home or community setting.

CHCCOM403A Use targeted communication skills to build relationships
Learn specific workplace communication techniques to build and maintain relationships with clients and colleagues based on respect and trust.

CHCORG406C Supervise work
Develop the skills required to supervise others either as part of a team or working alone. Learn how to do staff inductions, planning work, monitoring performance and supporting workers to manage their workload.

CHCHC311C Work effectively in home and community care
Develop the knowledge to work in home care environments and community settings with clients, family members, staff, visitors, suppliers and others to meet established work requirements. Home care services may include: respite care, personal care, household maintenance, home modifications or maintenance, personal assistance and food services.

CHCICS304B Work effectively with carers
Work with family, friends and carers to support quality of life for their aged or disabled family member.

CHCDIS301C Work effectively with people with a disability
Introduction to working and communicating with people with a disability.

CHCDIS302A Maintain an environment to empower people with disabilities
Develop skills to facilitate the empowerment of people with disabilities by fostering self determination, independence and strengths.

CHCDIS313A Support people with disabilities who are ageing
Learn how to support ageing disabled clients by identifying current and future needs while supporting their rights and interests, encouraging independent thinking and actions. Understanding and supporting a person with a disability such as dementia.

HLTIN301C Comply with infection control policies and procedures
Understand the policies and procedures associated with infection control.

What is different about ETC compared to other training organisations?

ETC provides small group training to ensure personalised training and quality workplace learning is provided. Limited places apply. Potential praticipants will be required to attend a pre-course educational session and suitability assessment.


If this sounds like the career for you express your interest by completing the form  below.

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